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Operations

New restaurant equipment and back-of-the-house technology
Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

By Peter Romeo on Apr. 24, 2024

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Operations

How restaurants can make margin improvements that improve the bottom line

 Sponsored content from our partner IFMA on Apr. 24, 2024

Boost margins without alienating customers. IFMA's Restaurant Margin Optimization Model offers insights from industry leaders on menu engineering, supply chain efficiencies, and marketing tactics.

Operations

Group aiming to lower swipe fees steals a page from the opposition's playbook

By Peter Romeo on Apr. 23, 2024

Restaurants and their allies argue that a bill intended to reduce processing charges would enhance data security, not undermine it.

Operations

Retail-restaurant hybrids Foxtrot, Dom's cease operations

By Greg Lindenberg and Timothy Inklebarger on Apr. 23, 2024

The brands' recently formed parent company, Outfox Hospitality, has shut down all 35 of its locations in Chicago, Washington, D.C., and Austin, Texas.

Operations

Check what ground beef is in your freezer, USDA advises

By Peter Romeo on Apr. 22, 2024

The agency's food safety arm has been alerted that ground beef products possibly contaminated with E. coli have made it to market.

Operations

Chipotle's first international franchised location officially opens in Kuwait

By Lisa Jennings on Apr. 22, 2024

Franchisee Alshaya Group plans to open four Chipotle units in the Middle East this year.

Operations

Qdoba and Chipotle to pay millions to settle alleged labor violations in Washington state

By Lisa Jennings on Apr. 22, 2024

Qdoba agreed to pay $3.8 million to settle a pay transparency lawsuit. Chipotle agreed to pay more than $3 million in a case related to alleged scheduling and paid leave violations in Seattle.

Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Operations

Convenience stores pose a growing threat to restaurants

By Heather Lalley on Apr. 19, 2024

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Operations

Restaurants should consider bonus pay for key shifts

By Jonathan Deutsch, Ph.D. on Apr. 19, 2024

Advice Guy: RB’s operations expert says it might be worth it to employ “dynamic pricing” for restaurant workers, especially for important shifts like Sunday brunch.

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