A Restaurant Business Report sponsored by: Lamb Weston

The Consumer

Restaurant trends come and go, but one thing remains the same. Service and hospitality are crucial to consumers. In this year’s list of America’s Favorite Chains, each of the top five scored big in the hospitality category. See which chains consumers name as their top picks and what they are doing right.

Most-Loved Brands

Consumers’ Favorite Chains

Connecting with ConsumersLeaders in loyalty

Favourite chains by menu type


Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the experience, from service to convenience.

Consumer Insights

Carryout CrazeGet in the game

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Consumer Trends

Consumer Trend Reports

Consumer Brand Metrics