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Biography

Lisa Jennings

Executive Editor

 Contact Lisa

Lisa Jennings, executive editor. Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Her experience  includes other industry publications as well as the daily newspaper The Commercial Appeal in Memphis, Tenn., where she was Food Editor. Her work has been cited in the Los Angeles Times, Business Insider, FoodBeast, The Huffington Post, Time.com and more.

Articles by
Lisa Jennings

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Operations

Raising menu prices is not the only way to make a profit

Optimizing menu performance and working with group purchasing organizations can boost profitability, according to a session at the National Restaurant Show.

Operations

How humans and robots get along at Steve Ells' Kernel

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Even Keith Lee agrees Chipotle has a portion-size problem

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

Operations

Struggling BurgerFi shutters 8 more restaurants

After closing 14 units last year, the fast-casual burger chain continued "right-sizing" its portfolio in the first quarter, when its same-store sales plunged 13%.

Workforce

Southern Smoke Foundation plans to double its no-cost mental health services for foodservice workers

The Behind You program by the Southern Smoke Foundation will connect those in the food-and-beverage industry to mental health services in five more states. The nonprofit hopes to raise $1 million this year for the expansion.

Operations

Tampa's Brocato's Sandwich Shop files bankruptcy citing lingering debts from pandemic

Known for its Cuban sandwiches and devil crabs, the 76-year-old Brocato's Sandwich Shop will continue to operate during the reorganization as it finds financial footing.

Leadership

How Jaguar Bolera creator Robert Thompson is trading on joy

As the first location of the eatertainment concept prepares to open this week, this veteran of the segment is looking to grow his multi-brand portfolio under the umbrella Joy Trade. He's on the hunt for acquisitions.

Operations

Playing the reservation game

Nancy Kruse and Lisa Jennings discuss restaurant reservation scalpers, cancellation fees and what to do when you can't get into the hottest concept in town.

Financing

Earnings roundup: One Group, Topgolf, Potbelly, Chuy's, PFG, Bombshells, Olo, Toast

A look beyond the most recent results for big restaurant brands shows customers cutting back nearly across the board.

Operations

Sweetgreen inches closer to profitability

Despite flat traffic for the first quarter, the fast-casual salad chain raised guidance for the year, citing continuing momentum.

Financing

Layoffs and sales declines hit Noodles & Co. last quarter

But CEO Drew Madsen sees signs of a turnaround, as sales and traffic turned positive in April while the chain works on menu and operations improvements.

Operations

How to navigate the National Restaurant Show like a pro

Whether you’re a first timer or conference veteran, here’s what you need to know about the biggest restaurant show in the Western hemisphere, which begins in Chicago on May 18.

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