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Technology

The latest news and trends in restaurant technology
Technology

McDonald's is making a massive investment in digital marketing

 By Jonathan Maze on May 09, 2024

The fast-food giant is shifting spending to digital marketing and plans to invest “hundreds of millions” into digital innovation, including new ordering channels, personalization and loyalty.

Technology

Combi Ovens Versus Conventional Cooking: What Are The Benefits For Operators?

 Sponsored content from our partner RATIONAL on May 09, 2024

Saving on labor, food and overhead costs has always been a priority for restaurant operators, but in recent years—with tighter competition and other challenges—it’s never been more important. When con...

Technology

ItsaCheckmate rebrands, acquires AI voice provider VoiceBite

By Joe Guszkowski on May 08, 2024

The order integration company has expanded into an all-around digital ordering supplier and now goes by just Checkmate.

Technology

Instacart to offer restaurant delivery from Uber Eats

By Joe Guszkowski on May 07, 2024

Uber Eats will have a dedicated tab within the grocery delivery app, which it said will allow it to reach more customers.

Technology

DoorDash says it's getting more affordable

By Joe Guszkowski on May 06, 2024

The third-party delivery company has reduced customer fees by 12% over the past two years. But delivery still remains far more expensive than carryout.

Technology

Panda Express owner hit with cyberattack

By Joe Guszkowski on May 02, 2024

The data breach last month affected Panda Restaurant Group's corporate systems and exposed employees' personal data.

Technology

Long lines at kiosks can stress customers, study finds

By Joe Guszkowski on May 01, 2024

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

Technology

Dave & Buster’s bets on arcade wagering

By Heather Lalley on Apr. 30, 2024

The eatertainment chain is adding the ability to wager on Skee-Ball, basketball and its other arcade games to its app, for members of its loyalty program.

Technology

Underground delivery startup Pipedream raises $13M

By Joe Guszkowski on Apr. 24, 2024

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Ensuring Food Safety: How Better Equipment Helps

Sponsored content from our partner RATIONAL on Apr. 23, 2024

Food safety has never been more prevalent. In recent years, consumers have increasingly prioritized sanitation and cleanliness. When dining out, they rightfully expect that the food they order is cook...

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