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management

Leadership

Union Square Hospitality CEO Chip Wade wins Gold Plate Award

 By Jonathan Maze on May 17, 2026

The longtime industry veteran was chosen for the honor from IFMA, the Food Away from Home Association.

Financing

Jack in the Box's weird year gets weirder

 By Jonathan Maze on May 13, 2026

The Bottom Line: The company has changed leadership, unleashed a revitalization plan, battled with franchisees and an activist and sold Del Taco. It is now changing leaders again.

Operations

Cost-cutting creativity: How operators are protecting margins in tough times

By Alicia Kelso on May 05, 2026

Inflation across the board is forcing restaurants to rethink everything from staffing to supply chains.

Financing

Starbucks will invest $100M in its new Nashville office

By Jonathan Maze on Apr. 21, 2026

The coffee shop giant believes the new office, which will house 2,000 workers, will bring the company closer to key suppliers while establishing a beachhead to support growth in the South and East.

Leadership

Christine Barone was made for this moment

By Jonathan Maze on Mar. 25, 2026

The Dutch Bros CEO provided a steady hand, helping the drive-thru beverage chain to become one of the country’s hottest brands, earning her the title of Restaurant Leader of the Year.

Financing

Fat Brands CEO Andy Wiederhorn is taking a leave of absence in a deal with lenders

By Jonathan Maze on Mar. 18, 2026

The franchise operator’s board members will also resign while members of Wiederhorn’s family are leaving the company as part of a deal to finance the company through bankruptcy.

Marketing

For restaurants, 'fake news' is becoming a real problem

By Joe Guszkowski on Mar. 12, 2026

The rise of AI and social media is allowing misinformation to flourish, and forcing restaurants to be more vigilant in snuffing it out.

Financing

Inside Omer Gajial's plans for Auntie Anne's owner GoTo Foods

By Jonathan Maze on Mar. 10, 2026

The new CEO of the fast-food chain operator wants to build unit economics, improve the customer experience and build on its technology capabilities.

Financing

Jack in the Box beats Biglari, but names a new chairman anyway

By Jonathan Maze on Mar. 04, 2026

The fast-food chain’s shareholders voted to re-elect all 10 directors, beating back a “vote no” effort on Chairman David Goebel. But it named a former Taco Bell CEO its new chairman.

Financing

The president of Burger King is giving customers his phone number

By Jonathan Maze on Feb. 17, 2026

Customers will have a direct line to Tom Curtis, who will spend hours every day taking phone calls and responding to texts, as the fast-food chain looks to elevate the customer experience.

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