Bravo Brio leans into new menus as salve for slipping sales

brio tuscan grille flatbread

After announcing that it would soon switch to fresh pasta and ricotta made in-house, Bravo Brio is taking an even more aggressive approach to upgrading the menus at its two Italian chains, making those revisions a linchpin in the restaurant group’s recent turnaround efforts.

The new menu at Bravo restaurants shows a more “culinary-forward focus,” CEO Brian O’Malley told analysts Monday. It contains 18 new menu items and features a reconfigured layout that puts guests’ favorite dishes—as well as the freshly debuted items—front and center.

The Brio brand will see a “similar revolution” in regards to its menu, O’Malley said, one that hearkens back to the chain’s chophouse roots and allow guests greater latitude for customization.

Both menus are currently in the testing phase, but O’Malley said customer and employee feedback has so far been positive.

The group’s recent push toward authenticity is driven by its desire to boost appeal with millennial diners, he noted.

Bravo Brio in February announced that it could close poorly performing units across its Bravo and Brio brands as part of the turnaround plan aired at that time, which also included additional staff training and remodels of older units. 

Comps at Bravo Brio continued their downward trend during the first quarter of 2016, slipping 2.8 percent year over year. Traffic took a slightly larger dive, falling 3 percent.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners