Financing

How the restaurant of the future will help, or hinder, customer service

A Deeper Dive: Matt Newberg, founder of the food technology media platform Hngry, joins the RB podcast to talk automation and the future of restaurants. Also: comments on profits, EVs and the weather.

What is the future of restaurant automation?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Matt Newberg, the founder of the media platform Hngry.

Hngry is a subscription media platform that examines how technology is reshaping our food system through trends like ghost kitchens, microfulfillment, fungi-based proteins, personalized nutrition and other things.

We talk about the state of technology and automation and how all this technology will influence customer service inside the restaurant.

In addition, I give some thoughts on franchisee profitability, electric vehicle chargers and the weather.

We’re talking technology on A Deeper Dive so please have a listen.

Subscribe on Apple Podcasts.

Subscribe on Spotify.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Leadership

Meet the restaurant fixer who now owns Etta

Tech entrepreneur Johann Moonesinghe suddenly finds himself leading a growing group of restaurants. His secret? He doesn't expect to make a profit.

Financing

Looking for the next Chipotle? These 3 chains are already there

The Bottom Line: Wingstop, Raising Cane’s and Jersey Mike’s have broken free from the pack of well-established growth chains. Here’s why this trio stands out.

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Trending

More from our partners