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How Zaxby’s adapted to the pandemic and thrived

Cofounder and CEO Zach McLeroy joins the RB podcast A Deeper Dive to discuss the chain’s response to the pandemic, as well as its future. By Jonathan Maze on May 27, 2020

In the aftermath of the coronavirus pandemic and its shutdown of dining rooms, Zaxby’s helped its licensees and then its workers. And now the company’s sales are thriving.

This week’s edition of the Restaurant Business podcast A Deeper Dive features Zach McLeroy, the CEO and co-founder of the 910-unit Athens, Ga.-based chicken fingers chain, which has grown quietly but strongly over the years.

McLeroy discusses the chain’s history and its success. He also discusses all the things the chain did to improve operations in the aftermath of the shutdown, as well as the challenges with dine-in service once restaurants were allowed to reopen.

Listen on Apple Podcasts.

Listen on Spotify.

 

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A Deeper Dive  coronavirus  News 
Restaurant Business Editor-in-Chief Jonathan Maze is a longtime industry journalist who writes about restaurant finance, mergers and acquisitions and the economy, with a particular focus on quick-service restaurants.
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