Financing

What's worrying independents?

bottega louie interior

No matter the size of the revenues, restaurants face a range of business challenges. We asked operators from our Top 100 Independents ranking what’s plaguing them the most. Not only did they tell us their biggest problems, but some shared how they are responding. 

Top 3 challenges ... and how operators cope

Wages

  • Contemplating service charges.
    Bottega Louie, Los Angeles
     
  • Trying to figure out ways of micromanaging labor without compromising service.
    Scoma's, San Francisco

General economy

  • Maintaining high levels of service, quality food and providing our guests with the best possible experience.
    Buddakan, New York City
     
  • Staying informed through the media as to how people are spending; responding wisely to any trends or shifts in the economy to ensure smart decisions are being made.
    Parc, Philadephia

Food costs

  • Revamping the menu to include lower-cost items.
    Le Diplomate, Washington, D.C.
     
  • Focusing on seasonal and local, as well as creative menu engineering, to adapt to rising costs.
    Portland City Grill, Portland, Ore.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Trending

More from our partners