Food

KFC is testing a new chicken sandwich

The chain will test a new premium offering in Orlando to rival Popeyes and Chick-fil-A.
KFC Chicken Sandwich
Photograph courtesy of KFC

KFC on Tuesday stepped into the chicken sandwich wars by admitting that its competitors’ offerings were probably better.

The Louisville, Ky.-based chicken chain said it would start testing a premium chicken sandwich at 15 locations in Orlando designed to go up against rivals Popeyes Louisiana Kitchen and Chick-fil-A.

The Extra Crispy sandwich, 20% larger on a brioche bun with pickles and mayo, is priced at $3.99. The sandwich will be in test for a limited time.

The company in its release noted that a new premium sandwich was “necessary.”

“We wanted a chicken sandwich that really lives up to our legacy as the fried chicken experts and, let’s face it, ours wasn’t the one to beat,” Andrea Zahumensky, chief marketing officer for KFC U.S., said in a statement. “We knew an upgrade was necessary, so we painstakingly selected each ingredient to create a bigger, better, more premium sandwich than ever.”

Major restaurant chains have been upgrading their chicken sandwiches for years, trying to compete more seriously with the Atlanta-based Chick-fil-A, one of the strongest growing big restaurant chains for years.

Popeyes, KFC’s smaller rival, largely succeeded in that effort late last year, introducing its own chicken sandwich that generated perhaps the best single quarter for a large restaurant chain in history.

Giant McDonald’s, meanwhile, has been eager to bolster its own chicken case with a test of a new chicken sandwich last year.

KFC, meanwhile, has focused much of its attention on marketing and limited time offers but was also apparently working on its own version. Zahumensky said the company tested eight variations of thickness and brines to develop its pickles and worked with six different bakeries on the formula for its brioche bun.

The company said it would deliver the sandwich to “unsung heroes who have kept America up and running in recent weeks,” including teachers, mechanics, police officers and others.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Why are so many restaurant chains filing for bankruptcy?

The Bottom Line: A combination of rising costs and weakening sales, and more expensive debt, has caused real problems for restaurant chains. But the industry is also really difficult.

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Trending

More from our partners