Inside Chipotle’s staffwide meeting

chipotle workers line

Chipotle employees attending today’s chainwide staff meeting learned of a new policy intended to safeguard guests: All crewmembers will be required to stay home for five days after symptoms from an illness disappear, for which they will be paid, according to press reports.

Members of the press who managed to slip into the meetings, held at 400 locations across the country, reported hearing far more about containing norovirus than they did about combatting E.coli. 

If a staff member or customer should vomit inside a restaurant, the unit must be shut down immediately, according to the protocols that were spelled out at the four-hour training update on safety procedures.

Managers will be expected to report any instances to the home office of a field-level employee getting sick, and employees will be expected to alert higher-ups if they vomit, at home or at work, or merely feel sick. They will then be required to stay home.

Videos shown during the meeting reviewed such food safety fundamentals as how to sanitize surfaces and the most effective way to destroy germs through hand washing.

Chipotle also revealed that it will spend $10 million to help small-scale suppliers upgrade their safety processes.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Trending

More from our partners