Jimmy John’s gets hacked

The Jimmy John’s fast-casual sandwich chain said it has notified customers that credit card information could have been stolen from 216 stores this summer. 

A forensic investigator traced the breach to the theft of log-in credentials from a POS vendor, the chain said in a statement. It did not identify the suppliers.

Using the log-ins, the hacker mined the credit card data of the 216 franchised and corporately managed units from June 16 through Sept. 5. The swiped information could include credit card numbers, expirtion dates and verification codes, Jimmy John’s said.

However, only cards used within the stores appear to have been compromised. The franchisor said that cards used for online transactions were unaffected.

Encrypted swipe machines have been installed to prevent any future breaches, and the company is reviewing the policies and procedures of its vendors.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Marketing

Meet the restaurant industry's new government adversary

Reality Check: The FTC wants the business to change several longstanding operating conventions. Has it heard why that's a bad idea?

Financing

Why are so many restaurant chains filing for bankruptcy?

The Bottom Line: A combination of rising costs and weakening sales, and more expensive debt, has caused real problems for restaurant chains. But the industry is also really difficult.

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Trending

More from our partners