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Mark King goes off-script at Taco Bell
The Mexican fast-food chain was doing pretty well when King took over as CEO in 2019, even though he had no experience in restaurants or franchising. Then, the 2023 Restaurant Business Restaurant Leader of the Year pushed the company to do even better.Restaurant Business Exclusive Content
Marketing
Meet the restaurant industry's new government adversary
Reality Check: The FTC wants the business to change several longstanding operating conventions. Has it heard why that's a bad idea?
Financing
Why are so many restaurant chains filing for bankruptcy?
The Bottom Line: A combination of rising costs and weakening sales, and more expensive debt, has caused real problems for restaurant chains. But the industry is also really difficult.
Financing
Despite their complaints, customers keep flocking to Chipotle
The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.