Listeria detection costs Jeni’s $2.5M and counting

The Jeni’s Splendid Ice Creams chain, a cult favorite in the Midwest, said its “all-hands-on-deck Listeria eradication effort” has already cost the company $2.5 million and 15 semi-haulers of ice cream.

In a note posted on the company’s website, Jeni’s alerted customers that employees of the company’s scoop shops would be compensated 25 percent of their regular pay for the hours they missed because of the contamination.

It also assured the public that recalled ice cream would be converted into fertilizer or used to generate electricity rather than simply dumped.

The scoop-shop chain and retail supplier recalled every product it has made after a single container of ice cream was detected last week by the Nebraska Department of Health to contain traces of Listeria.

“We have decided to recall everything currently on retailer shelves, and we are closing our scoop shops until we are 100 percent confident every item we sell is safe,” CEO John Lowe explained at the time.

Jeni’s operates scoop shops in Ohio, Illinois, Georgia, Tennessee and California.
 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Leadership

Meet the restaurant fixer who now owns Etta

Tech entrepreneur Johann Moonesinghe suddenly finds himself leading a growing group of restaurants. His secret? He doesn't expect to make a profit.

Financing

Looking for the next Chipotle? These 3 chains are already there

The Bottom Line: Wingstop, Raising Cane’s and Jersey Mike’s have broken free from the pack of well-established growth chains. Here’s why this trio stands out.

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Trending

More from our partners