McD’s adds delivery in NYC

Simultaneous with this morning’s announcement of a restructuring, McDonald’s revealed that it added delivery service today in New York City through an arrangement with Postmates, the same third-party partner used by Chipotle.

CEO Steve Easterbrook cited the move as an example of the company’s new agility, willingness to experiment and commitment to innovation. He also offered the example of testing all-day breakfast.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners