Operations

The crackdown on fake reviews could put restaurants in the crosshairs

The FTC has proposed civil penalties and online platforms are exposing perceived violators. Yet restaurants remain vulnerable. Can consumers learn to trust reviews again?

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Technology

Are consumers ordering less delivery? It depends on who you ask

Tech Check: There are signs that demand is slowing. But some are finding the convenience too good to quit.

Operations

Friendly's is opening restaurants again

The 89-year-old family-dining chain has unveiled a new store in Orlando that gives a liberal nod to the brand's past while incorporating new touches like a bakery.

Financing

Surprise, surprise: California kept its full-service restaurants in the dark for months

Reality Check: The state attorney general had refused to clarify the scope of the state's pending anti-junk-fee law. It's one more smack in the face to the trade.