Operations

Quiz: What kind of operator are you?

Are you a mainstream magnet looking to please a broad audience, or a cutting edger who is focused on culinary flare? Take a quick, fun survey to see where you fall on the spectrum by rating your foodservice operation based on ingredient choices, customer expectations and more.

This survey is powered by the Operator Community Panel, hosted by our sister company, Technomic. This forum consists of 2,000 restaurant operators, encouraging intimate, focused discussions on hot industry topics. Participation not only provides its members with rewards and insights, but it also serves as important feedback for research studies commissioned by manufacturers.

Are you ready to start influencing industry innovation? Visit the community to learn more.  

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

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Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

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Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

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