Julianne Pepitone

Operators are finding ways to draw a wider range of diners to alternate proteins.

More off-premise business has meant fewer drink sales for many. Here’s how three operators are recouping those orders.

Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.

Concepts can expand their customer base by shipping signature foods nationwide. But logistics such as quality control and the expense pose a high entry barrier.