Pappasito's Cantina

Operations

After nearly 50 years, Pappas Restaurants is still keeping it in the family

The Houston institution remains proudly family-owned and intent on doing things its own unique way.

Operations

Self-driving car doesn't shield Pappas Restaurants from a liquor liability suit

The multi-concept operator is being sued for $21 million for allegedly over-serving a patron whose car was supposed to drive him home.

The stores represent 10% of the family’s holdings in its hometown of Houston.

Chains are establishing new roles and responsibilities as dining rooms reopen.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

Limited-time offers that stand out from the crowd can appeal to consumers.

The Mexican category overall saw sales increase by 0.9% to $18 billion and units by 4.1%, to 12,656.

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

A Pappas family chain serving authentic Tex-Mex cuisine in a fiesta-like atmosphere

A new analysis also shows what differentiates a good user-generated review from a negative one.

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