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Technology

How technology is filling service gaps in restaurants

The Great Resignation affects restaurants big and small and shows no sign of letting up. According to Restaurant Business, restaurant employment has been down about 8% since the pandemic began, and th...

Technology

Lifting COVID-19 Restrictions: What Does It Mean for Restaurants?

No vaccine card? No problem. Starting mid-March, major cities across the U.S., including New York and Los Angeles, are lifting their COVID-19 requirements so that patrons in restaurants, bars, gyms an...

Technology

How Technology is Changing Restaurant Design

Many restaurants are now integrating technology into their design prototypes, reflecting the change in consumer preferences towards digital ordering and off-premises consumption. As a result, major re...

Technology

Franchisors Use Technology to Fuel Franchise Expansion

Franchises are increasingly relying on technology to automate operations and drive business success in their restaurants. For franchisors looking to expand, technology presents a unique opportunity to...

Technology

Earnings Reports Show Automation is Key to Post-Pandemic Success

Labor challenges caused by the pandemic have hurt the restaurant industry across verticals as more and more businesses have been forced to close their doors to account for being short-staffed. However...

Technology

Automation is the Foundation of Ghost Kitchens

Ghost kitchens are attracting a lot of attention from restaurant chains, entrepreneurs and investors, and the reasons are clear. Sometimes called dark kitchens or virtual kitchens, the concept of a ‘g...

Technology

The Death of the POS

As restaurants and retail industries continue to implement self-service technology such as kiosks, mobile and online ordering, and food lockers, employee-operated devices, such as the POS, will become less relevant.