Workforce

Postmates workers plan labor action, with Chipotle as a pawn

The group’s #GuacOff is calling for sick leave, hazard pay and personal protective equipment as it refuses to deliver Chipotle orders for the next three days.
Postmates
Photograph: Shutterstock

Some workers from third-party delivery service Postmates on Wednesday said they would refuse all orders from Chipotle Mexican Grill to demand sick leave, hazard pay and personal protective equipment amid the coronavirus crisis.

The labor action is coordinated by advocacy group The Pay Up campaign, which is calling this three-day labor action a #GuacOff.

The move highlights the increased tensions between restaurants, third-party delivery providers and workers as most operators are forced to put renewed emphasis on delivery with their dining rooms subject to state-mandated shutdowns.

Chipotle did not respond to a Restaurant Business request for comment on the action or any repercussions it may cause.

Postmates said it offers a variety of protections for its employees.

“The organizations involved in these actions are not associated with Postmates,” the company said in a statement. “We continue to offer child care, income coverage if you’re sick or caring for a loved one, money for doctors’ appointments or urgent care visits, free safety gear, PPE and more through our Fleet Relief Fund. We will continue to work directly with our fleet and worker-advocacy groups to ensure we are continuing to support essential workers at this time.”

According to Postmates, its average delivery driver earns about $25 per hour. The workers behind the labor action, however, say they make $2 per delivery.

“$2 per delivery is not a wage,” the group said on its website. “It’s what Chipotle charges for a scoop of guacamole. Chipotle has boasted about giving their workers sick leave and a 10% pay bump—but the Postmates workers delivering their food lack any of these essential protections.”

 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners