Workforce

Shake Shack will pay year-end bonuses to all workers

The fast-casual chain is also guaranteeing bonus payouts to all of its managers, as a thank you for the “incredible grit” they’ve shown during the pandemic.
Shake Shack employee bonus
Photo courtesy of Shake Shack

Shake Shack is adding a year-end bonus of $250 to $400 for all employees, the fast-casual chain announced Thursday.

The amount of the bonus is based on the position held, the company said.

The New York City-based burger chain is also guaranteeing bonus payouts to all managers through Q3 and Q4 “for the incredible grit they continue to demonstrate,” the company said in a statement. During the second quarter, managers received a 10% bonus.

“These measures are a representation of our appreciation for what it takes to show up every day, lead teams and serve our communities safely,” the brand said in a statement.

Shake Shack employees have received 10% premium pay on top of their hourly wages from the end of April through mid-August.

Workers at restaurants around the country have faced added stress during the pandemic, including dealing with customers who refuse to wear masks as well as personal fears of contracting the illness.

The bonuses are notable for Shake Shack, which has struggled to find its footing during the coronavirus crisis. The chain’s same-store sales fell 49% for the quarter ended June 24. Same-store sales at its urban locations fell 57%, as the company finds itself limited by its lack of drive-thrus and curbside pickup operations.

The 193-unit chain is now looking at adding drive-thrus and walk-up windows, and is testing curbside pickup as part of its “Shack Track” initiative.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Leadership

Meet the restaurant fixer who now owns Etta

Tech entrepreneur Johann Moonesinghe suddenly finds himself leading a growing group of restaurants. His secret? He doesn't expect to make a profit.

Financing

Looking for the next Chipotle? These 3 chains are already there

The Bottom Line: Wingstop, Raising Cane’s and Jersey Mike’s have broken free from the pack of well-established growth chains. Here’s why this trio stands out.

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Trending

More from our partners