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Operations

How humans and robots get along at Steve Ells' Kernel

 By Lisa Jennings on May 19, 2024

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Day 2 at the Show: Shifting labor models, menu controversies and the rising popularity of podcasts

 By RB Editors on May 19, 2024

The crowd got thicker and the energy kicked up a notch at the National Restaurant Show on Sunday. Here are some takeaways from the Restaurant Business editorial team.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Workforce

Cheating on employee drug tests is at an all-time high

By Peter Romeo on May 15, 2024

The likelihood of workers testing positive, particularly for marijuana use, was particularly high for workers involved in workplace accidents.

Workforce

Southern Smoke Foundation plans to double its no-cost mental health services for foodservice workers

By Lisa Jennings on May 14, 2024

The Behind You program by the Southern Smoke Foundation will connect those in the food-and-beverage industry to mental health services in five more states. The nonprofit hopes to raise $1 million this year for the expansion.

Operations

BJ's margins make a leap, with help from AI

By Joe Guszkowski on May 03, 2024

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

Operations

Texas Roadhouse continues its hot streak

By Joe Guszkowski on May 03, 2024

The chain reported another quarter of impressive sales and traffic growth, and its margins increased, too.

Financing

Restaurant job growth appears to be slowing

By Jonathan Maze on May 03, 2024

The restaurant industry added 6,600 jobs in April, according to new federal data, continuing a pattern of slower overall job growth.

Workforce

New York mandates a new employee benefit: Paid leave for expectant parents

By Peter Romeo on Apr. 30, 2024

The state's nearly $400 billion budget also obliges restaurants and other employers to provide paid half-hour breaks for nursing mothers.

Operations

Chipotle raises menu prices in California up to 7%

By Lisa Jennings on Apr. 24, 2024

California's AB1228 pushed the fast-casual chain's wage up 20% and menu price hikes will cover the cost. But with first-quarter traffic up more than 5%, Chipotle officials are not worried.

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