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Operations

How humans and robots get along at Steve Ells' Kernel

 By Lisa Jennings on May 19, 2024

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Day 2 at the Show: Shifting labor models, menu controversies and the rising popularity of podcasts

 By RB Editors on May 19, 2024

The crowd got thicker and the energy kicked up a notch at the National Restaurant Show on Sunday. Here are some takeaways from the Restaurant Business editorial team.

Leadership

First Watch CEO Chris Tomasso wins operator of the year honors from IFMA

By Peter Romeo on May 19, 2024

The full-service veteran was named this year's winner of the Gold Plate award from the International Foodservice Manufacturers Association (IFMA).

Operations

Raising menu prices is not the only way to make a profit

By Lisa Jennings on May 19, 2024

Optimizing menu performance and working with group purchasing organizations can boost profitability, according to a session at the National Restaurant Show.

Technology

Burger robot faces tough crowd at the National Restaurant Show

By Joe Guszkowski on May 18, 2024

Aniai’s Alpha Grill attracted plenty of curiosity Saturday, but operators seemed hesitant to commit.

Operations

Day 1 at the Restaurant Show: Missing robots, weed-spiked drinks, AI and more

By Restaurant Business Staff on May 18, 2024

RB editors logged tens of thousands of steps on the Show floor Saturday as the 2024 edition of the National Restaurant Association Show kicked off in Chicago.

Financing

Cracker Barrel plans to invest $700M in a massive 'transformation'

By Peter Romeo on May 17, 2024

With traffic down 16% year-to-date, the family dining chain is embarking on a rejuvenation effort to enhance its relevance to new and lapsed customers.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Operations

Here’s what RB editors expect to see on the National Restaurant Show floor

By Restaurant Business Staff on May 17, 2024

Hours before the 2024 edition of the Show officially opens, industry journalists peered inside their crystal balls to offer their predictions for what trends will dominate.

Financing

Frustrated fast-food customers are apparently heading to Walmart

By Jonathan Maze on May 17, 2024

The retail giant suggested its value is pulling customers away from restaurants, where menu prices continue to increase.

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