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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 2
Marketing

For restaurants, value messaging is more important than ever

Marketing Bites: It’s been a rough start to the year for many chains. Plus: Restaurants celebrate moms, nurses and more in May.

Leadership

Donatos Pizza CEO Tom Krouse to retire; Kevin King named new chief executive

Krouse, who has been the pizza chain’s CEO since 2010, will depart in October. King has been Donatos’ president for two years.

Technology

Dave & Buster’s bets on arcade wagering

The eatertainment chain is adding the ability to wager on Skee-Ball, basketball and its other arcade games to its app, for members of its loyalty program.

Operations

What went wrong at restaurant-retail hybrids Foxtrot and Dom’s?

Retail Watch: It appears, at least in part, that the value equation didn’t add up for inflation-weary consumers. Plus: C-store stalwart Krispy Krunchy Chicken has big growth plans.

Operations

Cava is ready to bring its bowls to the Midwest

The Mediterranean fast casual will debut Friday in Chicago, and the chain’s co-founder said it plans to open “a bunch” of restaurants to the Windy City and its suburbs.

Financing

Greg Flynn expands his Applebee’s empire

Flynn, already the world’s largest franchisee of the casual-dining chain, is acquiring 26 restaurants from an existing franchisee and is making plans to open 25 new locations by 2031.

Operations

Convenience stores pose a growing threat to restaurants

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Marketing

April 20 gives restaurants a new meaning for 'in the weeds'

Marketing Bites: As recreational marijuana is legalized in more states and consumers relax their attitudes around the drug, restaurants large and small are having some fun on 4-20, widely considered a national day of pot celebration.

Operations

Martha Stewart: ‘Restaurants are one of the hardest businesses on earth’

The legendary businesswoman and multimedia maven discussed her career reinventions and plans for the future in a wide-ranging chat at Restaurant Leadership Conference.

Financing

Report: Red Lobster is preparing for bankruptcy filing

The struggling seafood chain is hoping Chapter 11 protection will help it restructure its debt while keeping its restaurants operating, according to Bloomberg.

Leadership

Peter Cancro: Jersey Mike’s is ‘always for sale’

The sub shop CEO, in accepting the 2024 Restaurant Leader of the Year award, said he just hasn’t received the right offer yet for the fast-growing chain.

Marketing

David Chang will no longer defend his ‘chili crunch’ trademark

Following a week of outcry, the celebrity chef took to his podcast to apologize after his Momofuku restaurant and packaged goods company sent cease-and-desist letters to fellow makers of the spicy-crunchy condiment.

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