Financing

After a critical self-assessment, Starbucks pursues a course correction on labor

Management says it’s regearing for life as a partially unionized business, in part by improving baristas’ experiences.

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Operations

Friendly's is opening restaurants again

The 89-year-old family-dining chain has unveiled a new store in Orlando that gives a liberal nod to the brand's past while incorporating new touches like a bakery.

Financing

Surprise, surprise: California kept its full-service restaurants in the dark for months

Reality Check: The state attorney general had refused to clarify the scope of the state's pending anti-junk-fee law. It's one more smack in the face to the trade.

Financing

Why social media, and not price, is behind Starbucks' sales problems

The Bottom Line: The coffee shop chain lost momentum quickly in November. That was too fast to be explained by consumer reaction over the prices of its beverages.