Financing

McDonald’s shuffles its executive team

Ian Borden was named CFO as Kevin Ozan is promoted to oversee strategy before he retires next year. Marion Gross was named chief supply chain officer.
McDonald's Ian Borden
Ian Borden was named McDonald's CFO to replace Kevin Ozan./Photo courtesy of McDonald's

McDonald’s announced the impending retirement or departure of a trio of executives on Monday, prompting a reshuffling of the burger giant’s management team.

Kevin Ozan, the company’s chief financial officer and among its most visible executives, has been promoted to senior executive vice president of strategic initiatives in advance of a planned retirement by the middle of next year.

Ian Borden, currently president of the Chicago-based company’s international markets, will take over as CFO.

Francesca DeBiase, the company’s global chief supply chain officer, is retiring after a 31-year career. Marion Gross, chief supply chain officer of North America, will take over that position effective Sept. 1.

Katie Fallon, named chief global impact officer in 2020, plans to leave McDonald’s on July 15.

Both Ozan and DeBiase are among the company’s most-tenured executives. Ozan came to McDonald’s in 1997 after working with Ernst & Young. He has held various finance positions in the company and in 2015 was named chief financial officer. Ozan is credited with helping the company’s financial turnaround, including overseeing $500 million in cost cuts and the refranchising of more than 4,000 restaurants.

“He has helped guide our system through so much the last seven years, from onboarding two CEOs to navigating through COVID, dealing with activist investors and, most recently, our exit from the Russian market,” CEO Chris Kempczinski said in a system message on Monday. Ozan will lead the company’s strategy team and will oversee “several strategic initiatives” before his retirement next year.

His replacement, Borden, is a 30-year system veteran who first joined the company in Canada in 1994. He has held several positions in the company and was named president of international in 2019. Many of McDonald’s key strategies grew out of its international markets. “The markets under Ian’s leadership have been launching pads for some of our most ambitious and impactful moves over the past decade,” Kempczinski said.

Borden will become CFO effective Sept. 1.

DeBiase has been with McDonald’s since 1991. Kempczinski in his message said recent supply chain challenges “proved the strength and resilience” of her leadership. “While others broke supply, McDonald’s did not,” Kempczinski said. “That is a truly extraordinary accomplishment.”

She is being replaced by Gross, herself a 29-year McDonald’s veteran.

McDonald’s said it will share more details of Gross’s successor before she moves into the global job this fall. Kempczinski also said that Ozan will oversee Fallon’s global impact team while it identifies her permanent successor.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners