Over the weekend, Restaurant Business was performing maintenance on our subscription platform and due to a technical error, some subscribers were inadvertently overcharged.
We are working diligently to issue refunds for all incorrect charges and correct any changes to subscription level preferences.
We are committed to repairing the issue and taking the necessary steps to ensure this kind of unexpected error does not occur again.
As expected, we are currently receiving a number of queries and we are working to respond to these as quickly as possible. If you have a question or query, please do contact us at membership@winsightmedia.com.
We sincerely apologize to everybody affected by this, and thank you for your patience as we work on a swift resolution.
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