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Operations

Chipotle's efforts to protect its value proposition pay off

 By Lisa Jennings on Feb. 06, 2024

Healthy transaction gains for both the fourth quarter and the year indicate that guests feel they are getting their money's worth, said CEO Brian Niccol.

Financing

As it loses customers to grocery stores, McDonald's shifts gears on pricing

 By Jonathan Maze on Feb. 05, 2024

The company acknowledged that lower-income consumers are eating at home more often, largely because of moderate price hikes at grocers. Here’s how the fast food giant plans to respond.

Financing

Loyal customers helped drive McDonald's sales last quarter

By Jonathan Maze on Feb. 05, 2024

Same-store sales rose 4.3% in the U.S., thanks to marketing, operations and its growing loyalty program. But sales came thanks to higher prices rather than traffic. And the chain saw sales challenges in the Middle East.

Financing

Starbucks' incredible loyalty program can only take the company so far

By Jonathan Maze on Feb. 02, 2024

The Bottom Line: The coffee shop giant said its problems with occasional customers last quarter were “transitory.” Fixing that problem will be a big challenge.

Financing

Here are 5 big details Starbucks just revealed to investors

By Jonathan Maze on Feb. 01, 2024

The coffee shop chain sells a lot of gift cards, has plans for late-night delivery and new product introductions. And young people like their beverages cold.

Financing

Slimmed-down Pizza Inn and Pie Five continue profitability streak

By Heather Lalley on Feb. 01, 2024

Parent company Rave Restaurant Group said it made about $600,000 during its second quarter, about twice its net income from a year ago.

Financing

Chili's sees a more conservative consumer

By Joe Guszkowski on Jan. 31, 2024

Customers gravitated toward more affordable menu items late last year, but the brand said underlying trends are strong.

Financing

Starbucks loses the occasional customer

By Jonathan Maze on Jan. 30, 2024

The coffee giant reported strong results from its loyalty members, who came into its shops more often and spent more in the process. But everybody else was a problem.

Financing

Here's what we're looking for this earnings season

By Jonathan Maze on Jan. 26, 2024

The Bottom Line: Is Starbucks really hurting? How did the year start with all that bad weather? Here is what we will be listening for once restaurant chains start reporting earnings next week.

Financing

Once 'orphaned,' Qdoba's new parent sees much whitespace for growth

By Lisa Jennings on Jan. 11, 2024

John Cywinski hints going public could be in the Mexican fast casual's future if the revitalization strategy comes to fruition as planned.

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