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human resources

Workforce

Are you paying your GMs enough?

 By Peter Romeo on Mar. 16, 2018

Prevailing pay rates vary widely by gender, segment and region, a new study shows. Here are some benchmarks to see how your operation compares.

Workforce

Ways of making them talk: Getting employee feedback

 By Sara Rush Wirth on Apr. 10, 2015

Many sitting in the C-suite have found that, when soliciting employee feedback, a strict reliance on the Internet won’t work.

Workforce

How to prepare staff for a press event

By Alaina Lancaster on May 24, 2017

It’s never good when employees make mistakes, but it’s even worse when they do it in a room full of reporters.

Top 100 Independents

What's keeping indies up at night

By Scott Hume on Oct. 16, 2017

Wages and workforce quality are the two most prevalent worries among the Top 100 operators. Here’s how they’re coping.

Workforce

National Restaurant Association adds health insurance options for small operators

By Peter Romeo on Apr. 03, 2018

More than 120 plans are available for companies with as few as two employees.

Dunkin’ Brands’ president of global marketing and innovation to retire

By Kelsey Squire on Apr. 23, 2015

John Costello, a driving force behind Dunkin’ Donuts and Baskin-Robbins’ marketing campaigns, will transition to a strategy role before retiring in 2016.

3 answers to restaurants' most vexing labor problems

By Alaina Lancaster on Jun. 12, 2017

Unemployment rates and high turnover are hammering the industry. Here’s what restaurants can do to cope, according to analysis of new research.

Workforce

What restaurants can expect from labor regulations in the Trump era

By Alaina Lancaster on Oct. 20, 2017

An employment lawyer’s forecasts what’s next for overtime and joint employer.

Workforce

KFC workers to get access to personal finance help

By Jonathan Maze on Apr. 11, 2018

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

Minnesota moves closer to a tip credit

Apr. 24, 2015

The state House approved a bill that would set a wage of $4 an hour for tipped employees, with the rest of the minimum wage presumed to come from gratuities.

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