Quick_Service

Financing

Subway and McDonald’s have struggled to evolve beyond value

Both chains have lost customers since shifting away from popular discounts, says RB’s The Bottom Line. Maybe that’s a good thing.

Financing

McDonald’s executives defend their remodel plan

CEO Steve Easterbrook is not concerned that operator unrest will derail what he calls an ambitious plan in the U.S.

Points for Pies uses artificial intelligence to determine whether customers are eating pizza and awards points, no matter where it’s from.

The company believes remodels and efforts to improve service times will get customers coming back.

The company veteran and former CFO will assume operating leadership of the global KFC division.

The company has fewer than 25,000 locations in the U.S., the lowest level since 2011.

The chain’s U.S. market has also achieved its goal of antibiotic-free chicken.

The longtime human resources executive takes a newly created position at the pizza chain.

Daniel Schwartz was promoted to executive chairman while Josh Kobza was named chief operating officer.

Shivram Vaideeswaran was named CMO amid management changes.

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