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Financing

Restaurants lost customers and sales at the end of last year

 By Jonathan Maze on Mar. 22, 2024

Same-store sales at restaurants slowed markedly in the second half of 2023. But for all the concern about fast-food brands like McDonald's, it was casual-dining restaurants that had the biggest problem.

Financing

Subway's move to Pepsi highlights a changing beverage market

 By Jonathan Maze on Mar. 21, 2024

The Bottom Line: The fast-food sandwich chain's new beverage contract is aimed at breathing life into its drink sales as consumers order fewer sodas with their subs at its restaurants.

Leadership

Taco John’s names Heather Neary CEO

By Heather Lalley on Mar. 20, 2024

Neary spent 15 years with Auntie Anne’s and most recently served as brand president at quick-service franchisee KBP Brands. She’s charged with ushering in a “new era of growth” at the Mexican fast-food chain.

Beverage

Subway is switching to Pepsi

By Jonathan Maze on Mar. 19, 2024

The sandwich chain's U.S. restaurants will make the switch from Coke to Pepsi beverage products in the U.S. starting in 2025. Such moves among the biggest fast-food chains are rare.

Leadership

Chris Kempczinski to become McDonald's chairman

By Jonathan Maze on Mar. 19, 2024

The fast-food chain is combining the CEO and chairman roles for the first time in 20 years as longtime director and Chairman Enrique Hernandez steps down.

Financing

Subway inks a new international development deal

By Jonathan Maze on Mar. 19, 2024

The fast-food sandwich chain reached a deal with McWin Capital Partners to take over management of the restaurant brand in France, the Czech Republic, Luxembourg and Belgium.

Financing

Is Chili's cheaper than McDonald's? It's complicated

By Jonathan Maze on Mar. 18, 2024

Fast-food price increases have made price points between the two brands closer than ever. But there is a better comparison for the casual-dining restaurant chain.

Leadership

Starbucks is making some big changes to its leadership team

By Jonathan Maze on Mar. 18, 2024

The coffee shop giant named Michael Conway CEO of North America while CMO Brady Brewer takes the helm at Starbucks International.

Marketing

So much for Starbucks' journey into the metaverse

By Jonathan Maze on Mar. 18, 2024

The coffee shop chain told customers late last week that it would end its Starbucks Odyssey NFT virtual restaurant loyalty program experiment "to prepare for what comes next."

Technology

McDonald's hit with a system outage in some parts of the world

By Jonathan Maze on Mar. 15, 2024

Restaurants in Japan, the U.K. and Australia were among those hit with an IT outage. The company says the issue is now being resolved.

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