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tipping

Consumer Trends

Tipping 360 Part 2: Pay gap could push tipping change

 By Kelly Killian on Feb. 11, 2016

The majority of restaurateurs feel it's important to close the gap between front- and back-of-house pay, and nearly a quarter say that discrepancy could prompt them to make a change. Here's how operators' view tipping.

Workforce

Tipping 360 Part 3: Staff to tap out if tipping ends?

 By Sara Rush Wirth on Mar. 15, 2016

The debate over no-tipping policies has restaurant staff befuddled. In Part 3 of our “Tipping 360” series, we asked what servers would do if tipping went away.

Early experimenter with no tipping says it's not working

By Peter Romeo on May 05, 2016

Or at least not in 14 of the 18 restaurants that switched to a revenue-sharing model for compensating servers, revealed Ignite Restaurants, parent of the Joe's Crab Shack chain. Joe's was the first full-service restaurant chain of scale to experiment with the discontinuation of tipping.

Trendsetting city regulates service charges

By Peter Romeo on Sep. 06, 2016

Will new rules allow more restaurants in Berkeley, Calif., to drop tipping?

Top restaurant newsmakers of 2016

By Peter Romeo on Dec. 23, 2016

The brands, issues and developments that grabbed the restaurant industry’s attention during the last 12 months.

Danny Meyer's USHG settles tip lawsuit

By Restaurant Business Staff on Mar. 28, 2017

The agreement extends to practices that were in place before the group adopted all-inclusive pricing.

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