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Quick Service

Workforce

Starbucks and the union organizing it have agreed to a truce

 By Peter Romeo on Feb. 27, 2024

The coffee brand and Workers United, the parent of Starbucks Workers United, have pledged to hammer out a framework for collective bargaining.

Food

Why the Smashed Jack sparked record-smashing demand at Jack in the Box

 By Patricia Cobe on Feb. 25, 2024

Behind the Menu: The chain’s newest menu addition aims to break the mold on what a fast-food burger can be, and customers are buying in.

Beverage

America runs faster on Dunkin' with new energy drink

By Patricia Cobe on Feb. 21, 2024

SPARKD’ Energy by Dunkin’ leads off a spring menu collection, which also includes a churro donut and breakfast empanada.

Financing

Popeyes has quickly become a major chicken wing brand

By Jonathan Maze on Feb. 15, 2024

The fast-food chicken chain is already the No. 3 provider of quick-service wings, the company said. And the company has plans to improve its ability to serve them.

Financing

Wendy's new CEO hits the ground running

By Jonathan Maze on Feb. 15, 2024

Kirk Tanner announced $100 million worth of investments in breakfast marketing and digital upgrades in a bid to kick-start the fast-food chain’s growth.

Financing

Fast-growing 7 Brew Coffee gets growth investment from Blackstone

By Heather Lalley on Feb. 15, 2024

With the transaction, early investor Jimmy John Liautaud of sandwich chain fame sold his stake in the drive-thru coffee-stand concept.

Financing

Inspire Brands acquires delivery management company Vromo

By Joe Guszkowski on Feb. 13, 2024

The owner of Dunkin’, Arby’s and other brands said Vromo’s technology would help it make delivery more profitable.

Financing

Franchisee profitability soars for Burger King and its sister chains

By Jonathan Maze on Feb. 13, 2024

Sales were positive at Restaurant Brands International concepts, including Tim Hortons, Popeyes and Firehouse Subs. At Burger King, operator profitability increased 46%.

Financing

Burger King says smaller franchisees are better and it has the data to prove it

By Jonathan Maze on Feb. 13, 2024

The Bottom Line: The burger chain’s parent company argues that smaller franchisees make more money per store and are better capitalized.

Workforce

A labor powerhouse launches a fast-food workers' union in California

By Peter Romeo on Feb. 09, 2024

Backed by the deep-pocketed SEIU, the California Fast Food Workers Union aims to organize quick-service workers across brands. It will likely be the source of two members of the state's new wage-setting Fast Food Council.

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