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Tech Tools

Tech Tools, the only eNewsletter devoted to foodservice technology, helps restaurateurs maximize sales, traffic and profits by explaining the latest mobile and other digital options coming into use by operators in real ways.

Technology

Yelp, GrubHub join other giants in combining reviews, reservations and delivery

 Feb. 25, 2015

The extension of online restaurant guides into meal delivery leaped forward this month with acquisitions by two giants in the field, Yelp and GrubHub.

Technology

Krispy Kreme’s ‘Hot Doughnuts Now’ feature goes digital

 By Peter Romeo on Mar. 25, 2015

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

6 tech takeaways from the takeout frontier

By Sara Rush Wirth on Jun. 25, 2015

Speakers at this week’s FARE conference agreed that the off-premise market is undergoing a fundamental change, in part because of technology.

Technology

How to enhance service with tabletop tablets

By Amanda M. Westbrooks on Sep. 08, 2015

Success with tablets goes beyond just having them. Tabletop technology should augment your operation's service style, not allow staffers to slack.

Technology

Tablet or conventional POS?

By Sara Rush Wirth on Dec. 17, 2014

It’s the October 2015 deadline to have EMV-enabled devices—the expected date for a shift in fraud liability—that’s driving the need to update.

Technology

A tale of two digital cities: A glimmer of new restaurant tech from CES, NRF conference

By Robert Grimes on Jan. 28, 2015

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

Technology

High tech + high touch = mini-kitchens displayed at NAFEM

By Patricia Cobe on Feb. 25, 2015

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems.

Technology

Waffle House stakes out turf in the sharing economy

Feb. 25, 2015

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Technology

Maple: A restaurant that exists only in tech form

By Bianca N. Herron on May 27, 2015

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

Technology

What tech users want from restaurants

By Peter Romeo on Jul. 29, 2015

Chains are scrambling to develop phone apps, pay-at-the-table options and other digital whistles and bells. But which of those do customers really want?

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