Operations

Domino’s now delivers to parks, beaches, monuments and more

The pizza chain’s new Hotspots program delivers to more than 150,000 places without traditional addresses.

Domino’s Pizza will now deliver to more than 150,000 locations without traditional addresses, such as parks and beaches, the chain announced today.

The unconventional delivery spots—which include diverse locations such as the James Brown statue in Augusta, Ga., the Gateway Arch in St. Louis and the “Welcome” sign in Las Vegas—are shown only to users of Domino’s mobile app or orders placed through dominos.com.

dominos lake


Before checking out, customers can leave instructions to help the driver find them. Customers will then receive ongoing text alerts about the order’s status.

"We listened to customers and their need for pizza delivery to locations without a traditional address," said Russell Weiner, president of Domino's USA. "We know that delivery is all about convenience, and Domino's Hotspots are an innovation that is all about flexible delivery options for customers."

Domino’s has long been an innovator in pizza delivery. The chain is testing self-driving cars, and consumers can order through Amazon’s voice-enabled Echo devices, as well as via tweets and Facebook chat.

The chain tested the Hotspots program last fall in Miami, allowing customers to order pizzas outside hotels and the zoo, according to The Associated Press.

The Domino’s Hotspots locations in the larger rollout were chosen by local store employees.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners