Au Bon Pain

Leadership

Ron Shaich’s theory on CEOs

After serving one company for 36 years, the former Panera Bread chief has some definite ideas about what a chain leader should be.

Marketing

The big idea: Olive Garden's Never Ending Pasta Pass

Olive Garden asked a cross-functional team—finance, marketing, operations, communications and others—to build on its Never Ending Pasta Bowl promo.

The skinny on trans fat What's trans fat and why are they saying all those terrible things about it?

Unite Here has launched what it calls a “consumer education campaign” that asserts the bakery-café chain’s menu is anything but healthful.

Operators are taking cereal out of the bowl and swapping it in desserts, coffee, cocktails and other breakfast dishes.

Maple flavors are growing at lunch and dinner and in beverages.

Kurt Vonnegut Jr. wrote that “maturity is a bitter disappointment for which no remedy exists,” and so it has been with the coming-of-age fast-casual restaurant segment.

A European-inspired chain with artisanal breads, fresh-baked goods and gourmet sandwiches

These seven apps stand out from the current pack.

Au Bon Pain is the latest brand to unveil an endless pass of sorts.

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