Baskin-Robbins

Top 5 LTOs in December: Craveability vs. Purchase Intent

By Lizzy Freier on Jan. 01, 2018

Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.

Restaurant Business tests chain apps

By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

Baskin-Robbins

Jun. 11, 2017

The dessert shop, owned by Dunkin’ Brands, is known for its large variety of ice cream treats

Operations

6 heads-up restaurant developments from overseas

By Peter Romeo on Nov. 03, 2017

Our usual roundup of head-spinning moments is pre-empted this week by an early look at head-raising news from the Global Restaurant Leadership Conference.

Operations

6 surprises from Dunkin’ Donuts

By Peter Romeo on Feb. 12, 2018

The chain is aiming to shake up the market with changes in the ways it sells food, uses employees and touts value. Here are some of the operational and marketing shifts it revealed to investors last week.

2016 Top 500 restaurant chains

Jun. 21, 2016

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Marketing