Corner Bakery

Bay Area seafood chain enlists industry vets for expansion push

By Peter Romeo on Dec. 14, 2017

The changes include giving casual-dining veteran Mike Hislop a bigger role.

How to train employees to be nice

By Lindsey Ramsey on Jan. 20, 2014

Earlier this year, it was reported that McDonald’s was encouraging its franchisees to train workers to be less rude to customers. But several operators we spoke to feel that hiring the right kind of people from the start is the best way to ensure your staff has the gift of customer service.

Party on

By Kelly Killian on Feb. 02, 2014

Corner Bakery Cafe shows why a company that plays together stays together.

Four restaurant chain CEOs dish in Dallas

By Patricia Cobe on Nov. 18, 2014

Building a strong corporate culture is key to running a successful restaurant company today, agreed four CEOs of chains.

Beverage

Squeezing profits: signature lemonades

By Kelley McLain on Jul. 14, 2015

Boost the check by refreshing the menu with signature lemonades.

2016 Top 500 restaurant chains

Jun. 21, 2016

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Consumer Trends

Gen Z’s Favorite Chains

By Jill Failla on Jan. 17, 2017

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

2017 Top 500: Bakery Cafe chains

By Restaurant Business Staff on Jun. 07, 2017

While the bakery café menu category saw its total sales increase by 4% to $7.3 billion and units by 1% to 3,499, performance among the individual brands varied widely.

Leadership

Leadership changes at Lettuce Entertain You

By Peter Romeo on Sep. 20, 2017

The transition to the second generation of Melmans took a big step forward.

Operations

The toast of the town

By Tom O'Brien on Oct. 01, 2013

Not long ago, most restaurants could get by with a simple pop-up toaster. But along came bagels, croissants and Texas toast. And then toasted sandwiches grew wildly popular. So how do you find the best toaster to suit your needs today?

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