Cracker Barrel

Consumer Trends

How chains are connecting with consumers

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Emerging Brands

Full-service concepts elbowing into fast casual

Frequent past failures haven't discouraged full-service chains from trying fast-casual concepts. Here's a look at the latest experiments.

Consumers reveal which chain limited-time offers they were most likely to order based on the name and description.

Popular for its roadside locales, it combines a casual restaurant with a retail gift shop in a rustic, down-home setting

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

With change coming to the restaurant industry at warp speed, here's a snapshot of developments that signal where we might be barreling.

Not all of the juiciest restaurant developments are reflected in the mainstream media’s headlines. Consider these tidbits, for instance.

Red Robin Express will have no storefront, just production capabilities for producing the food found in full-service units.

The disruptors that didn’t make our list provide interesting commentary on the state of the restaurant industry and the factors poking their fingers into the mold. Here are a few more ideas we kicked around.

The family-dining chain is confident in the future of its takeout business.

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