First Watch

Leadership

Chris Tomasso named First Watch CEO

Longtime CEO Ken Pendery will become executive chairman of the fast-growing breakfast chain.

Emerging Brands

Why Eataly Chicago is a must-see

Eataly Chicago closed its doors for a day just a week after opening in December. Why? Not even the operators foresaw how popular it would be.

This article will discuss various negotiating strategies and techniques, which, if followed, should make a negotiator successful in acquisitions. The article...

After more than a year of family squabbles, lawsuits and construction, Brennan’s, the legendary New Orleans restaurant, reopened for business in November.

Consumers reveal which chain limited-time offers they were most likely to order based on the name and description.

QUID PRO QUO. Some consultants are paid by vendors, secretly, for "services" that amount to calling the vendor call and asking the time of day. In exchange,...

The first major court test of the NLRB’s decision will be closely watched by restaurant franchisors.

The family-friendly breakfast-and-lunch chain markets itself as “the daytime cafe”

Training is a multi-level investment of time and money. It's more than just identifying specific tasks and skills. Training requires a well thought-out plan, prioritizing which skills to train, developing a timeline, conducting the training sessions, and assessing performance. It can be an overwhelming job. If you divide your challenge into smaller, bite-size steps, you will be more likely to accomplish your goal.

One of our recent research trips was to the Mexican state of Veracruz. Throughout our travels, the rest of the research team and I have been taking notes, photographs and videos to document the ingredients, techniques, dishes and traditions of the many different countries and places in Latin America.

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