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Operations

4 ways restaurant brands are spotlighting staff in marketing efforts

Despite concerns that a chain’s employee—or even its founder—could tarnish the brand image with a misdeed, these operators say the benefits outweigh the risks.

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Raising Cane’s, Which Wich, Genghis Grill or Mooyah, suggests a Dallas paper.

Restaurants are rolling out new recipes of whiskey sours to differentiate bar programs.

Unlimited helpings of skewered meats and sides for a fixed price in a modern Brazilian steakhouse

But companies at the ICR Conference reveal the industry’s conflicting challenges regarding sales.

The Brazilian steakhouse chain was sold to the private-equity group over a proposed merger from another public company.

Countertop wine storage and dispensing systems deliver extended wine life and more accurate pours. But those benefits can cost anywhere from $1,000 to $6,000

Patrons no longer are charged a single price.

It’s never good when employees make mistakes, but it’s even worse when they do it in a room full of reporters.

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