Starbucks

Gyu-Kaku

Jul. 08, 2014

At Gyu-Kaku, the customer is the chef—literally. The Japan-based franchise, which has locations in New York, Chicago and L.A., features tapas-style Japanese cuisine prepared on table-mounted grills by the customers themselves.

Starbucks in this city now have phone charging stations for customers

Nov. 20, 2014

About 200 stores in San Francisco were outfitted with the devices, which enable customers to recharge phones by laying them on a mat.

Starbucks brews up controversy with 'Race Together' campaign

Mar. 18, 2015

Having baristas write the words “Race Together” on cups is striking some consumers as an intrusion into social issues where a coffee chain really shouldn’t involve itself.

Financing

The drop on third-party delivery services

By Sara Rush Wirth on Jun. 17, 2015

While these services, such as UberEats and Postmates, have been popping up spottily in big cities for some time, the buy-in of national restaurant chains is a potential game changer—and not only for the messengers.

With first CTO hire, Starbucks further invests in tech

By Restaurant Business Staff on Oct. 07, 2015

Gerri Martin-Flickinger joins the coffee giant from Adobe.

Starbucks to expand its roastery concept

By Restaurant Business Staff on Jan. 13, 2016

The coffee giant angles to give its Reserve coffee line more fuel for growth.

5 Starbucks stats you’ll wish were yours

By Peter Romeo on Apr. 22, 2016

The financial results released late yesterday show industry-leading growth in several areas. Here's a sampling.

Clarice Turner leaves Starbucks for Boudin chain

By Peter Romeo on Sep. 02, 2016

Her focus will shift from thousands of stores to 28 units.

Operations

This week’s 5 head-spinning moments: Crisis signs

By Peter Romeo on Feb. 03, 2017

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

Technology

This week’s restaurant nightmares: Bad bets

By Peter Romeo on Aug. 23, 2017

Good intentions don't always yield anything approximating good results. And reason doesn't stand a chance against a juicy though absolutely crazy rumor, as Starbucks can attest.

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