TGI Fridays

Bob Farrell dies at age 87

The founder of Farrell’s Ice Cream introduced the heavy theming and tableside showmanship that were later copied by a host of concepts.

Marketing

Market research by emoji

See how operators are using the pint-sized images to get a read on consumers.

The Italian chain follows the lead of Chipotle, which earlier this year aimed to hire 4,000 employees in a single day.

Guests are now able to place an order, pay their bill or make a reservation using just their voice.

Restaurants are piggybacking on the day’s bargain-hunting mania with some kind of deal—many of which extend throughout the weekend and the holiday season.

See which brand beat Denny’s, Applebee’s and others in a new ranking of full-service concepts by the strength of their customer following.

Menus from restaurants featured in stories in the June, 2009 issue of Restaurant Business magazine. Domino’s Pizza (multiple locations)The Village Pub,...

Feeling the pressure from fast casuals, TGI Fridays said it’s on a mission to land more lunch business.

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