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Technology

The latest news and trends in restaurant technology
Technology

For restaurant tech, 'unified commerce' is the new 'omnichannel'

 By Joe Guszkowski on Mar. 18, 2024

Tech Check: More restaurants are looking to align their tech stacks from front to back, taking cues from a revolution already underway in retail.

Technology

McDonald's hit with a system outage in some parts of the world

 By Jonathan Maze on Mar. 15, 2024

Restaurants in Japan, the U.K. and Australia were among those hit with an IT outage. The company says the issue is now being resolved.

Technology

Three best practices to maintain food quality when operating multiple locations

Sponsored content from our partner MarginEdge on Mar. 14, 2024

Maintaining consistent food quality is not just important, but essential for multi-unit restaurants.

Technology

LoopAI raises $6M for app that automates third-party delivery bookkeeping

By Joe Guszkowski on Mar. 13, 2024

The startup also uses AI to identify mistakes and complaints with the goal of making delivery more profitable.

Technology

How Technology Can Save Time And Boost Efficiency In The Back Of House

Sponsored content from our partner Galley Solutions on Mar. 12, 2024

How technology can save time and boost efficiency in the back of house Sponsored content from our partner Galley Solutions. Managing labor, food costs and daily tasks in foodservice operations i...

Technology

Tech supplier PAR acquires TASK and Stuzo for $400M

By Joe Guszkowski on Mar. 11, 2024

The two deals will help the restaurant POS provider expand globally and in convenience stores.

Technology

This Philly bubble tea shop is letting AI run its marketing

By Joe Guszkowski on Mar. 08, 2024

Mi ’N Tea owner Kim Dieu had little time to create promos herself, so she turned to a new tool from POS provider SpotOn for help.

Technology

Olo teams up with Qu to digitize card swipes at the POS

By Joe Guszkowski on Mar. 08, 2024

Under a new integration, restaurants will be able to get more data from card-present transactions at the drive-thru and front counter.

Technology

Florida bill would allow more communication between restaurants, delivery customers

By Joe Guszkowski on Mar. 07, 2024

Restaurants would be able to contact third-party delivery customers for up to two hours after their order has been picked up.

Technology

Restaurant loyalty is stuck in neutral

By Joe Guszkowski on Mar. 06, 2024

Tech Check: Many restaurants say their programs aren’t working, but the best way to fix them is not yet clear.

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