The week in ideas, August 19, 2013

This week: restaurant critics without expense accounts, getting rid of tips and getting better service, Hooters comes out as feminist and dressing up the dress jacket.

Idea #1: Kill the restaurant critic expense account. Bouncing off an essay by former Village Voice restaurant critic Robert Sietsema, Slate makes the argument that we’d get more accurate reviews if critics had to pay for their own meals.

Idea #2: No tips = better service. Jay Porter, a San Diego restaurateur who abolished gratuities at his farm-to-table restaurant The Linkery more than six years ago, started a national discussion. He says service noticeably improved when tips were no longer in the equation.

Idea #3: Hooters is feminist. In other San Diego news, mayor Bob Filner—who has been accused of sexual harassment and financial impropriety—now holds the distinction of being banned from Hooters for his alleged treatment of women.

Idea #4: Classing up the loaner jacket. Although its fading, jacket-only restaurants are still around, and many in New York City are making an attempt to offer nicer jackets. As opposed to the polyester versions of yore, expect designer jackets with Calvin Klein labels.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Marketing

Meet the restaurant industry's new government adversary

Reality Check: The FTC wants the business to change several longstanding operating conventions. Has it heard why that's a bad idea?

Financing

Why are so many restaurant chains filing for bankruptcy?

The Bottom Line: A combination of rising costs and weakening sales, and more expensive debt, has caused real problems for restaurant chains. But the industry is also really difficult.

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Trending

More from our partners