coronavirus_chains

Operations

Red Robin adjusts to a changed consumer

Research conducted by the chain revealed new guest preferences and concerns. Here's how the brand is responding to conditions cited by a number of chains as the new reality.

Financing

With sales down 61%, J. Alexander’s reconsiders delivery

The polished casual dining chain is testing the service, potentially ending a long-held prohibition.

Sales at the 873 units with reopened dining rooms have risen to within 10.8% of the year-ago level, parent Brinker International says.

The burger chain said same-store sales were down just 1.9% for May.

They could be “the tip of the iceberg,” as one CEO warned.

The operations were fully or partially closed as reopened units saw sales climb back to 75% of pre-COVID levels.

A new menu, a test of alcoholic beverages, the expansion of Maple Street Biscuit Co. and the launch of a "digital store" are all moving forward.

The casual-dining chain's adjustments run from field tents to headquarters. Or is that the call center?

Gene Lee went from zero dollars, the pay level he set for himself to help Darden Restaurants and its employees, to $1 million a year.

The casual chain's revised credit facility requires $25 million to be raised from equity, and management has aired doubts about doing it in time.

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