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coronavirus_chains

Operations

McDonald’s is stepping up its safety efforts as COVID surges again

 By Jonathan Maze on Nov. 13, 2020

The company will emphasize contactless payment and plans more inspections of restaurants to ensure they are taking proper steps to protect against the spread of coronavirus.

Marketing

Chipotle partners with Uber Eats and a dating app for date-night meals

 By Heather Lalley on Nov. 13, 2020

The fast casual’s “cuffing season” promo offers limited-time combo meals and discounts.

Financing

Steak ‘n Shake closes another 13 locations

By Jonathan Maze on Nov. 06, 2020

The burger chain has seen traffic and sales plunge during the pandemic as it continues pulling back on unit count.

Food

Consumers rate chains on delivery experience

By Patricia Cobe on Nov. 05, 2020

With off-premise orders skyrocketing during the pandemic, which chains are doing the best job of delivering quality food?

Operations

Snap Kitchen to close the majority of its stores

By Heather Lalley on Nov. 05, 2020

The fast-casual chain has been hard hit by the impacts of the pandemic, its CEO said, and will close at least 20 of its 33 locations.

Operations

Aurify to convert shuttered Maison Kayser units into Le Pain Quotidiens

By Heather Lalley on Nov. 04, 2020

The multi-concept operator, which purchased the two brands out of bankruptcy earlier this year, also bought a commissary kitchen.

Operations

Chipotle hit with labor shortage as workers contract COVID

By Heather Lalley on Nov. 02, 2020

The chain’s CEO said he expects the problem to worsen as the pandemic surges.

Financing

Friendly’s declares bankruptcy and will be sold to the owner of Red Mango

By Jonathan Maze on Nov. 02, 2020

The company will be sold for just less than $2 million after the pandemic disrupted the chain’s sale process.

Operations

Wingstop is testing bone-in thighs

By Heather Lalley on Nov. 02, 2020

The move is designed to protect the chain from the volatility of the chicken wing market.

Financing

Urban Shake Shacks continue to struggle

By Heather Lalley on Oct. 30, 2020

The burger chain, which has never had a drive-thru, plans to open up to eight of them in the next two years to make order pickups more convenient amid the pandemic.

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