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Workforce

Critics say McDonald’s hasn’t kept its minimum wage promise

 By Jonathan Maze on Apr. 02, 2018

A labor-backed group says the company isn’t paying $1 above local minimums, something it promised in 2015.

Operations

Here’s how competitive the restaurant industry really is

 By Jonathan Maze on Apr. 18, 2018

The annual Restaurant Leadership Conference in Phoenix provided confirmation for some things we already knew and perhaps a few we didn’t—like the inevitability of alcohol delivery.

Workforce

7 ways to reduce last-minute staff cancellations

By Alaina Lancaster on Mar. 08, 2017

Here’s how to avert last-minute staffing shortages.

Leadership

This week’s 4 head-spinning moments: Points of pride

By Peter Romeo on Nov. 23, 2017

Sometimes good news can be just as arresting as the bad. Here are a few standout instances, brought to you as a special Thanksgiving edition.

Workforce

Restaurants add 31,100 jobs in January

By Jonathan Maze on Feb. 02, 2018

The economy added 200,000 jobs and wage growth improved.

Workforce

Restaurant hiring went flat in March

By Jonathan Maze on Apr. 06, 2018

The industry added no jobs amid a tight labor market and weak sales.

Workforce

Is Uber competing with restaurants for workers?

By Jonathan Maze on Apr. 19, 2018

In a tight labor market, the gig economy is adding a new wrinkle to the industry’s labor challenges.

Top restaurant nightmares of 2016

By Peter Romeo on Dec. 20, 2016

The year was not without its Freddy Krueger moments for restaurants. Here's a look back at the times restaurateurs wondered if they were awake.

Workforce

How to make flexible scheduling work

By Alaina Lancaster on Jun. 27, 2017

Offering work-life balance is a major selling point in this insomnia-inducing labor climate. But delivering on that promise is a tall order. Here are a few ways operators are making flexible schedules business as usual.

Workforce

Workers sue McCormick & Schmick’s for sexual harassment

By Jonathan Maze on Dec. 12, 2017

Five Latina employees of a location in the Boston area claim a “sexually offensive work environment.”

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