Papa John's

Consumer Trends

Consumers' Choice Award-winning chains

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Operations

Restaurants play the blame game

Bad financial results have restaurant chain executives citing all kinds of factors for their top- and bottom-line difficulties, from an unexciting football season to high legal fees. Do they have a case? It depends.

Consumers say these restaurant chains provide the best guest pampering.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

The chain launched an Apple TV ordering app and is testing a fee for faster pizza orders

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